A few quiet words

We used to be a nation that would willingly give up our place in any queue for anyone we felt to be in greater need. Now we seldom do so when the need is visibly greater. What happened?

With news of our beloved NHS in crisis along with concerns on how one can safely report abuse or any crime; it is little wonder that we in the United Kingdom are confused and still panicking.

We should remember that our sufferings are as nothing to many other nations around the globe. There are nations that have longer histories of turmoil as both governments and people alike wrestle, like us, for a compromise solution that is workable and acceptable for the majority. In the West we remain baffled that Communist nations can and do largely coexist in some state of harmony because it is a necessity in order to function at all. Democracy, just like Communism, is but tyranny when it is forced on anyone. If we are to retain our respect from other nations we have to demonstrate patience, tolerance and above all fortitude.

"Discretion is the better part of valour"

Legalities

For our own judiciary systems to review laws and make changes for the better requires discreet reports through the proper channels and not via the media. EVERY media report risks prejudicing the jury prior and during a trial. However it is extremely difficult for genuine victims of abuse to have the confidence to come forward unless such things are reported. Why though can we not go back to reporting retrospectively once a jury has made it's decision? 

The difficulty is made more complex when investigators of the suspected crime (whatever it is - it need not be abuse) has to appeal to the public for witness statements. Again, while appeals can be done via the media, sadly it constantly also acts as a trigger for some who see it as an opportunity to harm innocent people by falsely accusing them of crimes they did not commit. Personally I always work on the premise that if the investigation team and the judiciary want more evidence, they will not slow in asking for it. There will no doubt be more debates on whether both or neither party are named prior to trial. Personally I would think it would be better to name neither unless more witness statements are needed. Then in most cases both parties should be named as a general rule.

There must always be caveats (exceptions) for the most extreme cases where victims are so traumatised that they would rather be dead than ever be forced to name and shame anyone. I have felt that way myself thanks to interference from many and not just the media throughout my life, but I have never stopped reporting serious life threatening crime or serious levels of bullying of any kind. Reporting of any crime or indeed any fault in health, police or the judicial system itself has to be started in a private way without reference to anyone else and always needs to continue that way regardless of barriers. Just because one person does not believe you it does not follow that no one will, so long as you are not lying. 

Medicinally

To date no one has ever perfected lying totally. All that has happened is that people have been too afraid to stand up to major liars, cheats and bullies. As but another species on the planet, when we hear our own instincts we know a liar instantly. With all this noise though our natural senses and sense of reason often gets sidetracked and all but forgotten as something to draw upon to guide us.

Throughout the Christmas period I regrettably had to call upon a medical crisis team on several occasions. I myself cannot be objective enough to determine with that much accuracy how critical my own condition is due to the news in the media which disturbs me constantly. If I avoid the media then I am swamped with the same when out shopping more often than not. 

As a former health care worker I at least was able to ease matters a little by being the first responder at a RTA (car crash) but the effect on my own health has been profound. I witnessed first hand the toll it was taking on the paramedic and police officer that attended. The elderly casualty had been in the medical profession too, ironically in mental health. They had not been drinking and was not in anyway under the influence of anything that would normally deem them unfit to drive. They were extremely lucky this time - only their car died. 

The brutal truth is that the more we listen and watch scenes that disturb us, the more we will become disturbed and put added pressure on all our lifesaving services and on the judiciary system too. We have a duty of care to everyone. It comes with adulthood and it starts with ensuring we take full responsibility for our own conduct at all times. Pretending we cannot do so 99% of the time is a lie. We can all do so to a much higher level when we have to. We have to now. All of us, including me. 

It takes practise but I know my fellow Brits well enough - I know we can and will succeed. We just have to constantly remind ourselves to be calm to be able to function better not least in making more of an effort in not doing anything at all to excess when it is avoidable. The exceptions are to rest and laugh often to retain mental well being. Regular exercise and the right diet for our own metabolisms will aid in the stamina we all need to see our way clear of these crazy and highly dangerous times. We might well need that extreme energy for something far worse that what we are witnessing now. Better to pace ourselves I think. Wiser to do so. 

The victors of both World Wars did so because they were able to be discreet when required. It would seem we have need to deploy that method once more. Other nations take note... if they wish to. 

Article: The Quest for Excellence – Healthcare

In my last blog I highlighted that by tweaking our way systematically and methodically out of a crisis we can collectively reach greater efficiency and major overhauls. Health and social care is no exception to this principle but when they reach a point of crisis there is undoubtedly extra pressure to do it quicker as lives are at risk.

Historically the NHS and current benefits (formerly National Assistance) came about to alleviate suffering from illness for every man, woman and child here in the UK.  A noble and bold move. Many causes of serious illnesses were identified as having simple solutions by way of basic housing, dental care and the introduction of free milk and meals for children at school. The funding for which was available because our nation was not as sophisticated in its needs and following two world wars were of a mindset to help each other out. Whereas in the 20^th century people were grateful for any help at all they received, at the beginning of this century people seem to be more inclined to criticise what it hasn’t the capacity to deliver... yet.

I sometimes think we have become like a truculent child never satisfied with what we have got and unaware of how much it helps to keep us safe and healthy.

It would appear that no one in government or in the NHS or Social Services predicted the effect of a massive growth in population or the rate of technological and medical advances. The result now seems to be that both have a demand from patients that far exceeds the supply of staff or facilities to cope with it at the rate that we, the public demand that it should. There are log jams everywhere for while there are many aids to the disabled and chronic conditions it is very much a lottery as to who will have access to them. In some cases it is down to your postcode, in others it is simply down to a lack of investment to roll it out at all which is incredibly frustrating for the medical science that works so tirelessly to find such solutions. It is also frustrating for doctors who are duty bound to constantly keep up to date with what might be possible but most of all frustrating for sufferers themselves desperate for that solution that has been reported in the media. It can be like placing a meal in front of a starving man but banning them from eating. We are all part of the problem and the solution at the same time.

We, the public, have become very adept at making ourselves unwell and disfigured. Professional dancers and sports people in their quest for excellence actually deform their bodies, people cripple their feet by constantly wearing high heels (occasional use doesn’t have this effect), thrill seekers and speeding drivers often end up in serious accidents as do those who would rather ignore or forget safety measures in the workplace to do things their way. We damage our livers with alcohol, our lungs with smoking, our brains with drugs, we eat too much or too little, do too much or too little exercise and most significantly of all make ourselves anxious and irritable about everything. Some even knock out their immune systems by striving to eradicate all germs which help develop them. Hermetically sealed homes are hardly likely to be a solution.

More people than ever attempt to self diagnose without any training by latching onto one or two symptoms and looking it up only to assume they have something terminal. Most commonly we panic that a simple symptom is an early sign of cancer. Early intervention is vital and yes you should talk to a doctor if you are concerned but the reality is that one incident of constipation is not likely to indicate a serious condition of any kind. Many such symptoms could just as easily indicate something very easy to remedy by tweaking your diet or exercise levels and by not leaping to the worst case scenario in the first place.

Quite a few serious conditions arise from anxiety and worry including heart conditions and mental health problems. In short we can help ourselves by not assuming the worst as an immediate response to one or two isolated symptoms. We can instead talk to a local chemist or phone NHS Direct – it can save many an unnecessary sleepless night.

Your GP is an Operations Manager for your well being

When you consider how many disabilities, ailments, accidents and illnesses the human body could suffer from, aren’t you rather grateful that your GP takes several years to train to learn about as many of them as they can? When you consider how many treatments there now are, aren’t you grateful that it you have a GP has the knowledge to alleviate so many by themselves AND direct you to specialists when required for further tests and treatment? Aren’t you glad that we have consultants that specialise in every area of medicine to get you well?

Your GP is responsible for the whole of your health both mental and physical so when they refer you to someone else, I recommend you go unless you want to get worse instead of better. Given how complex the human body is it is perhaps not surprising that in some cases it can and does take weeks and months to track down the root cause of illness, and likewise to get the treatment right. The important point to remember is that they try their best - if they didn’t there are safeguards in place for them to get suspended or sacked. When a GP does not refer you to specialists they do not so out of malice but most commonly because you do not need it, yet I have come across some who will not accept that. A large percentage of the time the GP is right but of course there are exceptions.

Sadly there are instances of malpractice, of abuse and of misdiagnoses but they are exceptions and what I fear is happening is that overall there is a mindset that takes these examples as being the norm when they are not. Statistics back this up. In all cases it is better to not cross bridges until you come to them. Better to find someone you feel you trust for your health care than to trust no one at all. The majority of health care professionals are safe and trustworthy. They entered the profession precisely because they want to help alleviate and cure suffering.

The reality is that not everything is curable, but where there is no cure the medical profession as a whole work to help manage symptoms and help us to adjust to that reality. The truth is there can never be a cure for everything as we inadvertently create new conditions and nature itself comes up with new things too. However, when we consider what astounding things are possible today compared to 100 years ago, I think we’re keeping pace rather well.

The Government’s part

Successive UK governments, just like the medical profession mean well but over the decades government invention often has had a detrimental effect. Just at that critical point when a patient is about to make significant progress a local facility gets closed, or there is less funding for tests as the priority from government is to deal with the increased instances of a different disease which is deemed to be more life threatening or on the increase.

It is an extremely difficult equation to get right as without early intervention people’s health conditions tend to have a habit of deteriorating. Economy drives in the form of services which are cut depletes morale in health care professionals which in turn can lead to increased stress which can lead to an increase in mistakes. Even managers get confused by edicts from government;  access for funding for one area of medicine gets switched back and forth all the time in reaction to demand. Procedures get changed, priorities get changed particularly when it comes to administration necessary for record keeping. The effect is that staff often have to adapt instantaneously to radical changes in both finding information and recording it. This leads to delays and further confusion and sometimes missed elements vital for diagnosis and treatment. In effect the changes insisted upon by government can and have added to stress levels, confusion and errors in my opinion. This is not unique to this parliament/government. This is a recurring pattern no matter which party is in office.

I believe this to be avoidable by the simple expedient of analysing what works first and why in as much detail as we do when there is a fault. In my opinion the best place to start to look for trends in ailments is from those who have the greatest level of objectivity in the medical profession, i.e. those who co-ordinate access to all treatments – our GPs. I can think of no other position in the health profession that is more aware of the most common ailments, and of what is likely to become more common either. If we want to stop being reactive and start being proactive to anticipate future demands it’s best to get the most relevant information we can as a starting point isn’t it?

Change is necessary

With increased awareness of illness come increased demands upon health care. With the mandate to prevent illness demand increases as it does with an increase in population; all come with added need for funding, more administration, more staff and higher levels of training requirements. Most of all it results in a greater need for more facilities – not less.

Like the government the NHS is responsible for just under 60 million people’s health in the UK regardless of those who can afford private health care, because it will mostly likely be an NHS A&E department you will be taken to first in an emergency and most commonly in an NHS ambulance. Even if you have private health care the standard of excellence in some areas of the NHS is such that it is their professionals that you will get referred to for treatment in their facilities. I think it only right that it is the NHS itself that dictates to government what its priorities are, but it can only stand a chance of properly assessing that if it has a chance gain the head space to enter into that process of diagnosing its shortages itself first.

In my opinion it desperately needs to stabilise what is already working first for the sake of its hard working staff and their health, but more crucially for the sake of the health of its patients. No private health care provider in the UK has the remit of looking after the health of 60 million people other than the NHS. Therefore no private health care provider could possibly have experience on how to do it. That is not to say there are not brilliant ideas to learn from private health care though. 

It is nothing short of a miracle that the NHS has and continues to cover so much. It puts me in mind of scientists trying to work out why a bee can fly as for years they were baffled by it. Bees seemed to defy all known laws of aerodynamics and yet they flew. So perhaps it is to science and mathematics that we should turn to find out how the NHS manages as if we understood that it would help to build upon its already marvellous achievements.

Do not stop seeking help when ill from the NHS, but do try to be (pardon the pun) patient. When any of us are ill it is often the hardest thing to do, but hard never means impossible. I’ve never worked for the NHS, but I doubt I would be alive today without it. When seriously ill, I have made matters worse sometimes, been demanding, angry and frustrated. It is very much the nature of us all to do so when we are at our most vulnerable, but by working with my medical team instead of against them my health improved. We can always help each other to improve everything we value and nothing on this Earth is as valuable as our own health. Cherish it, and above all take good care of it. 

"Keep calm and carry on caring!"

Article: Punch - trade secrets revealed

It's a funny thing that one of the many things we all agree on is how we loathe poor business practises in it's myriad of forms from bad HR departments through to aggressive sales practises and appalling customer services, yet the maxim is, "there is no such thing as bad publicity." I would beg to differ as enough bad publicity really ought to result in any organisation, enterprise or business failing or at least result in it being overhauled sensibly in the case of government departments and services to the public.

When you make contact with such organisations and services you often waste your phone bill waiting for someone to answer or waste time and money on emails and letters sent to either get no response at all, abusive response or fobbed off entirely. Such practises should indicate that the service (or product) is not worth the hassle of seeking via that supplier. Things become more difficult when there is no alternative e.g. health, education, utility sectors etc. 

If you finally get through often you find the people responding don’t have a clue what you are talking about because they ‘haven’t been trained yet’ or are ‘only temps’ and ‘it’s not MY fault’. Of course it is... you didn’t have to accept the job with no training with ANY company or engage with any enterprise that only employs lobotomised baboons for staff because that is what it’s actually run by. Then again when that's the only work you can get what can you do? You can complain to the authorities that regulate as that is what they are there for and the media is only too happy to support you in that.

If you’re financially stable enough and a humane being you would just leave and take your chances with the people YOU respect. In the case of government we voted them into power or let get in there by other means such as disinterest, fear and apathy.

When you finally calm down enough to explain the problem you often are told that they have ‘never heard it before’ and can’t understand what on earth you are talking about. BULLSHIT. They hear it all the time AND it’s what they complain about all the time  themselves! Does it change anything... er no. At least, not as often or as speedily as it should in the case of larger organisations who can afford to lose thousands of customers a day by being rude to them or non-responsive... or can they? From supermarkets to mobile phone providers, customers are getting increasingly adept at naming and shaming and voting with their purses and wallets.

When organisations do a fix of the problem it can get worse, so they do another fix based on the bad practises they started with to make matters worse. So you go to their competitor and it it can be the same story but with more buttons and prettier and more plentiful flashing lights! If your computer program does not work in so far as being able to save things or edit things without a glitch do you REALLY think all those bright new shiny flashy things on your NEW gadget will work any better? I mean really, do you?

How often do you use the extra shiny flashy things anyway? The more we have the more confused we get! At this rate chalk, slate and carrier pigeons will soon be the height of fashion again so it’s best to invest in them early if you want to make a killing financially.

Oh... and then there’s the accounts department that never compensates you and we wonder why we end up in a financial crisis when we refuse to spend what money we have and just stuff it under our matresses instead.

It's as if, if we’re not corrupt we are inefficient, if we’re not inefficient we’re stupid and if we are not any of those we are having a breakdown which puts extra strain and pressure on poor sods like me who’s duty it is to mop up and fix things properly only we can’t now because we all just want to have our breakdowns en masse in piece and quiet thereby transferring the pressure and mayhem to someone else for them to take their turn at having a breakdown later. Er... that ain't gonna help.

“Anyone for Beachy Head,” was actually a comment from a brilliant finance manager (now Finance Manager/Venue Manager/Ops Manager/Tech Manager and assistant to the Managing Director of the entire company due to cuts!) But they and the company are still going because they are that determined to succeed and overcome every challenge that comes their way. At the time I said we’d need a convoy of double decker buses to get to Beachy Head at least! (Beachy Head has the reputation of being a prime location for committing suicide for those of your that don't know).

Nothing much changes and what does, does so slowly except when people panic.

Well to ensure things change for better more rapidly I’ve come up with a cunning plan that may, or may not involve... a turnip (ref: Blackadder TV series). It depends on whether or not it needs inserting sideways I think. Then again a caber might be better for some customer service, HR and finance alleged professionals.

And it is simply this... I think what we perhaps need is a name and shame customer service blog site that is owned by everyone to cheer us all up and it would help vent some of our frustrations SAFELY without actually killing anyone. No, I didn’t say I would kill anyone with anything... actually being from Irish and Yorkshire descent rather than a turnip, I would most likely opt for something like a shellalagh smeared in pigeon droppings inserted sideways and send in a ferret with a potato to fetch it out again ready for the next arsehole as punishment. I like to be thorough and think ahead. It was the way I got inspired by proper professionals.

Anyway... I was thinking something rather like this... only with much larger boxes to fill in. It’s how I keep my records. I am very sneaky because I then go off and tell regulatory bodies first about bad practises and breaches in the law as prevention is always better and cheaper than cure... and there's always tweeting to the Prime Minister if you have a rotten MP or government department.

Here's just a couple of minor examples from my archives... Blurb.com will be named and shamed next year in full unless it gets it's act together beforehand. I'm over 70 emails of complaints in and they have stopped responding altogether over some basic errors that could be easily corrected if they had wit enough to bother.

Company	Contact	Problem	When	How	Who	Responses	Why	Outcomes	Resolved
Hermes		Poor strategic planning and non-payment of staff who were trying to save them money by coming up with something better	2 years before and during the Olympics 2012
Fed Ex		Poor delivery of goods as customer could not leave signed authorisation note in the street to be blown away or stolen	Oct 2013

I also research the CEO’s history and then nudge the media behind the scenes so everyone can see where we at with regard to making services and company policy and procedures work for customers and service users!

It's far quicker than going through the hassle, time, money and expense of court procedures. I mean let’s face it and be honest, trial by media really has something going for it these days, doesn’t it? AND it has the added benefit of making us feel a whole lot more secure too as others are only too eager to pipe up about their bad experiences and it's all highly theraputic to begin with at least. With all these oh so necessary, must have devices and channels we won’t be short of options to name and shame anything publicly ever again. Just one tiny weeny snag with all that though...

ALL THIS TECHNOLOGY STILL DOESN’T WORK AS IT SHOULD ANYWAY. Internet of things = Internet of dreams is more akin to the internet of doom, despair, rant and vitriol and personal abuse unless you can phrase things politely, ethically and with logical argument... it takes practice and I have still not reached perfection on this myself. Being human I don't expect to either.

Brains the size of planets? 

(Ref Hitchhiker's Guide to the Galaxy, book film, radio and TV series). It can be more like brains the size of fossilised car parks obliterated by all known chemical weaponry and nuclear bombs! I mean, why don’t scientists and inventors behave as such and get opinions first from the point-of-sale customers that will use their marvellous products and services because be assured they can tell you what risks, hazards and potential dangers there are if you ASK them first. Doh!

What I would like science to do before proceeding with any more bright ideas to drive us all insane, violent, to mass suicide or war is to anticipate outcomes more, prior to release of products perhaps with all governments kicking their arses all the way.

So to help with all of that... we need new form of course... As it happens here’s one I prepared earlier, and we the public could get to monitor progress for once... as it happens!

Item to fix	By what date	Why not done	Who’s being sacked	Why not sacked	Is it fixed, if answer is no companies funding by every means possible
Customer service
Website
PC program
Finance
Credit Control
New product or invention
New service

What we also need of course is a list of employers that are breaking the laws of every land for NOT complying with them for all the things they do wrong with money. Personally I will leave you to design that one for yourselves for the list of categories stretches from here to infinity for all eternity and beyond... or so it seems to me. But what would I know, I and my former colleagues in health care only have to patch you AND the transgressors up all the time.

“Which currency would you like to pay for your health, social services, charities and ‘benefits’ in? Blood, death, war or cash sirs?"

 Mindwalking

However, here are just a few of the more notable names in my historic list so far of those who have not abided by the law or who have tried to sue me for things which were not my fault. ALL of whom I have reported to the appropriate authorities already and being historic cases I cannot comment on their practises now.

Tangelo Designs from Barton-le-Clay (non payment of work)

Leisure Connections, Hertfordshire and Bedfordshire (breach of employment law, non payment of work)

Luton Borough Council (breach of employment law, awful HR department)

Aylesbury Vale District Council (breach of employment law)

Rushmere Wynne plc (Corrupt business practises, company long since taken over YAY!)

The list continues to grow. Still outstanding for reforms which are under way is of course...

Department of Work and Pensions (non payment of entitled benefits)

It remains to be seen as to whether or not the current overhaul will fix the basic essentials properly or not. So far it isn't for too many people. Then we'll have an election which may or may not result in it all being changed back to what it was before again I suppose. And they call this progress! 

I can say all this because to me it matters not how or when I die, others will ensure that these matters are resolved eventually. It would be nice to think that the solutions come in time to prevent the casualty list of those who suffer or die as a consequence of badly conceived ideas getting longer. What is vital here is for our governments to ensure that all organisations DO abide by the ethical laws of their lands when it comes to business practises so perhaps they will take this suggestion... 

Dear Governments

Please make it easier for everyone to report illegal practises by providing us all with the necessary vehicles to do so and the appropriate regulatory authorities to force compensation out of those who cause the financial abuse of others to the detriment of the whole economy globally. Perhaps several dedicated websites to that purpose might help. #Justsaying, #justanidea. 

High time that nice companies, enterprises and organisations ALWAYS finished first. High time that in the event of economic collapse there are safeguards in place to prevent community services, vital to the health of any nation ever being in any jeopardy of failing to save lives and prevent suffering.

Just because things have always been this way does not mean they have to remain in chaos. We all have a part to play in preventing disasters no matter what our role, position, background or personal circumstances may be. I am a 'positive possibilitist' I hope, dear readers, you are too. 

Keep calm, keep focused, be considerate of all and above all play nicely and fairly and maybe we can eradicate corruption, cruelty, poverty and abuse of all kinds from our planet in as little as 100 years. For that to happen it requires teamwork as never before as we now live in a world that is totally connected financially. What we now need to do is be in agreement ethically. What matters is not what mistakes are made, but how we resolve them sensibly for a healthy future for every individual on this beautiful planet so that all may achieve something of their true potential. Good luck everyone in that endeavour for all may profit, each according to their abilities and desires. Luckily not everyone wants to be the richest or most powerful person on the planet anyway, so why the fear that the rank and file want their jobs? Daft is what I call it. 

Founders Thoughts: 25 ideas to beat this recession

These are very much my thoughts (in no particular order) on how to beat the recession in the UK. They won't be popular with everyone no doubt, but they are the best I can come up with with what little I know. If you can think of better then make your OWN list and send it, via snail-mail (post) to

No. 10 Downing Street, London WS1A 2AA

If not... I would recommend you keep quite, stop moaning and just do your best with what DOES still work. It is the easiest thing in the world to criticise (we all do it), what is far harder is to try not to and to try to think of solutions instead of barriers.

25 Recession busting ideas

1.    Extend Jobsite list using the unemployed to do so for the research required. 

2.    Make new document of services that help disadvantages and disabled and release it. Use those people and EMPLOY them at the GOING rate for the work.

The list should include charities, council services, social enterprises, social firms, community groups, town council services, government initiatives etc etc

3.    Start a voting and survey system for people who are on the receiving end of these services to guide the government as it makes reforms. What is better? What still needs doing? How does it need to be done? Can it be tailored to need? How? Who by? Include suggestions for who should lead on TLI type initiative. Once established KEEP IT GOING and improve it.

4.    Encourage people to tweet responses rather than clog up admin departments with moans.

5.    Encourage all essential services to improve complaints services and assessment processes so that the MOST in need have priority.

6.    Adapt and modify Tax credits, utilities and housing and give incentives for ALL creditors to NOT proceed to court action asap when in a recession.

7.    Make it easier for those who wish to sell up and move to somewhere cheaper while on benefits, especially homeowners. Can the DWP provide conveyancing services, removal costs or services as even there people get shafted to make matters worse.

8.    Help rogue landlords improve accommodation with new initiatives that the landlords do not get a penny for.

9.    Help reach more of the homeless with more foodbanks outside every supermarket

10. Help recycling with more recycling collections and recycling points. Fund more recycling plants to reduce landfill sites get current energy suppliers to help lead on this as when fossil fuels run out they will be out of a job!

11. As the economy improves, help reduce the cost of the monopoly on water supply which is after all the essential to all life and business.

12. Encourage new forms of learning to combat illiteracy that leads to crime and helps people with disabilities to engage with and contribute to society.

13. Extend current initiatives to increase community services for ALL types of crime.

14. Reduce the health bill by helping the mentally ill come off medication asap instead of encouraging the mentally ill to stay on it for life. Only when required, please.

15. Train all doctors in becoming more efficient in delegating to admin staff.

16. DISCOURAGE time wasters and fine them if appropriate so that those in most urgent need get the support first.

17. Encourage, with financial incentives, more integration between research, manufacturing of products for the disadvantaged and disabled so that more people have access and can contribute to the economy.

18. Build houses of straw... it’s renewable, more enduring and safer!

19. Educated more people on how to produce their own energy at home.

20. Encourage banks to help the most in need by supplying their clients with a list of advocates for them according to their difficulties.

21. Get Britain starting to think of it’s own version of Google, Microsoft, Twitter, LinkedIn, FB etc. It should never have become a one nation monopoly.

22. Penalise with hefty fines companies that reduce the quality of their products with cheaper ingredients and more expensive marketing and packaging e.g. supermarket. And penalise them further for using cheap or sweatshop type labour to supply them. Reward those that don’t do so.

23. Come down like a tonne of bricks on employers who do not pay those trying to get off benefits be it via agencies or direct from large companies and organisations. Make it automatic that HMRC investigate!

24. Invest in more financial advice AND legal service providers to represent the disadvantaged and disabled and ensure there are as many services provided as there are types of misfortune!

25. MOST OF ALL encourage collaborative working within the UK and beyond in ALL things.